It's simple. When you're on any product page, you'll find fields to enter your details - date, location, names, a custom message, and your preferred style or colour palette. Fill in your information, preview your design, and place your order. Every print is made specifically for you.

Yes - our product pages show you a live preview of your print as you enter your details, so you can see exactly what it will look like before you confirm your order.

Contact us as soon as possible at info@memorykeepsakes.ca and we'll do our best to make the correction before your order goes into production. Once a print has been sent to production, we may not be able to make changes, so please double-check your details before placing your order.

We offer a range of sizes and styles on each product page. If you have a specific request, reach out to us by email at info@memorykeepsakes.ca and we'll let you know what's possible.

A custom star map captures the exact position of the stars as they appeared in the night sky at a specific date, time, and location you choose. It could be the night you got engaged, the moment your child was born, a meaningful anniversary - any date that matters to you. To keep it simple, if you looked up at the sky with a telescope on your special day, you would have seen the stars exactly how they will look on your star map. We use real astronomical data to recreate that sky accurately, printed as a beautiful piece of wall art.

Very accurate. Our star maps are generated using precise astronomical data, so the stars, constellations, and their positions genuinely reflect what the sky looked like on your chosen date and location.

Alongside our star maps, we offer custom city map prints, moon phase prints, and photo collage prints. We're always adding new products - so check back regularly for new ways to capture your memories.

We print on premium quality paper and canvas designed to last for decades without fading. These are prints built to be kept, displayed, and passed down - not stuck in a drawer.

Available sizes are listed on each individual product page. We offer a range of sizes to suit different frames and wall spaces.

Yes - we offer free delivery on every order, everywhere in Canada. From British Columbia to Newfoundland, there are no shipping fees, ever, and no minimum order required.

Since every print is made to order, there is a production time before your order ships. You can typically expect:

• Production time: 2 business days
• Shipping time: 3-6 business days after dispatch
• Total estimated delivery: 5-8 business days

We'll send you a confirmation email when your order is placed and a tracking notification once it's on its way.

We currently have paused same day and next day delivery. Check back to see when it is available again!

Currently we ship within Canada only. Stay tuned as we grow.

If your order arrives damaged, please contact us within 48 hours of delivery by emailing info@memorykeepsakes.ca, with a photo of the damage and your order number. We'll arrange a replacement right away at no cost to you.

Because every print is made to order and personalized specifically for you, we're unable to accept returns or exchanges for change of mind. However, if there's an error on our end or your item arrives damaged, we will always make it right. Please reach out to us at info@memorykeepsakes.ca

If the error is on our side, we'll reprint and reship at no charge. If the error was in the details you submitted, please contact us by emailing info@memorykeepsakes. ca and we'll work with you on a resolution.

Absolutely. Simply enter the recipient's address as the shipping address at checkout. We don't include any invoices or pricing information inside the package, so it arrives as a clean gift.

Yes - every Memory Keepsakes print arrives ready to hang. At checkout, you'll choose between three premium frame options: Classic Black, Oak and White. No extra trips to the frame shop, no assembly headaches - just open the box and put it on the wall.

They're perfect for weddings, anniversaries, birthdays, Valentine's Day, Mother's Day, Father's Day, baby showers, housewarmings, graduations, and honestly - any moment worth remembering.

We'd love to hear from you. Reach out at info@memorykeepsakes.ca or through our contact page and we'll get back to you within 48 business hours.

Memory Keepsakes - Personalized Prints, Free Delivery Across Canada.